Controller and contact
Fernandes Ventura, Associados - Consultores em Gestão, Lda., tax number 506082040, owner of the Ventura Hospitality Consulting® brand, Rua Carlos Reis, 14, 1600-233 Lisboa, Portugal. For questions about your data: info@ventura.pt.
Contact enquiries
When you contact us by email or WhatsApp, we receive the information you choose to send, such as your name, contact details and message. We use it to respond, follow up your enquiry and, when requested, prepare a proposal or provide services. Sensitive information is not necessary for an initial enquiry.
Purposes and retention
Contract-related enquiries are processed for pre-contractual steps requested by you or performance of a contract. We keep information as needed to respond and follow up; contractual relationships and legal obligations may require further retention for the relevant purposes. General enquiries are handled to provide the communication and follow-up requested.
Providers and external links
Hosting and communications rely on technical providers, with access as needed to deliver those services. The WhatsApp link opens an external service, whose use is also subject to its own privacy policy. Read WhatsApp’s privacy policy.
Browsing and cookies
This version of the site does not embed Google Analytics, advertising, data collection forms or third-party tracking tools. Fonts and images are served by this site. Hosting may process technical access data needed for operation and security.
Your rights
You may request access, correction, erasure, restriction or portability of data, or object to processing, subject to applicable conditions, by contacting info@ventura.pt. Where consent is used, you may withdraw it. You may lodge a complaint with the Portuguese supervisory authority, CNPD. Contact enquiries are not used for automated decision-making.
Updates
Updated on 3 November 2026. This information will be reviewed when new forms, measurement services or other features change the processing of personal data.